Legal & Governance
Last revised: September 2026 · PixelLogicStx, Göteborg, Sweden
Privacy Policy
What we collect: When you contact us or use our services, we collect your name, email, phone number, and any project details you share with us.
Why we collect it: We use your information to respond to inquiries, deliver agreed services, send invoices, and maintain our business records.
Your rights: You can request access to your data, ask us to correct it, or request deletion at any time by emailing [email protected].
No selling: We never sell, rent, or share your personal information with third parties for marketing purposes.
Privacy Policy
1.1 PixelLogicStx, registered at 411 01 Kallhedsängen 9 Göteborg, Sweden ("the Controller"), is committed to protecting the privacy and personal data of all website visitors, clients, and business contacts in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable Swedish data protection legislation.
1.2 Personal data collected through contact forms, email correspondence, or service agreements is processed exclusively for the purposes of client communication, project delivery, invoicing, and statutory record-keeping as required under Swedish bookkeeping law (Bokföringslagen).
1.3 The legal basis for processing is: (a) performance of a contract (Article 6(1)(b) GDPR); (b) legitimate interest in responding to business inquiries (Article 6(1)(f) GDPR); and (c) compliance with legal obligations (Article 6(1)(c) GDPR).
1.4 Personal data is retained for the duration of the active business relationship plus 7 years, in compliance with Swedish statutory retention requirements. Data subjects may exercise their rights under Articles 15–22 of the GDPR by contacting [email protected].
1.5 Personal data is stored within encrypted EU-hosted infrastructure. We do not transfer personal data outside the European Economic Area without appropriate safeguards as defined by Articles 44–49 of the GDPR.
Terms of Service
Our agreement: When you commission PixelLogicStx, both parties agree to the scope, timeline, and pricing outlined in the signed Statement of Work (SOW).
Payment terms: Invoices are due within 14 days of issue. A 50% deposit is required before work begins on any new project.
Ownership: Upon full payment, all intellectual property rights for the deliverables are transferred to you. No recurring license fees.
Timeline: Delivery timelines are estimates stated in the SOW. We'll communicate any delays promptly and work to minimize impact.
Terms of Service
2.1 PixelLogicStx, registered at 411 01 Kallhedsängen 9 Göteborg, Sweden ("the Provider"), delivers digital design and development services under individually executed Statements of Work ("SOW") between the Provider and the Client.
2.2 Each SOW constitutes the complete agreement between the parties for the specified project scope. The Provider shall perform services with professional diligence in accordance with generally accepted industry standards for web design and development.
2.3 Payment terms: (a) a deposit of 50% of the agreed project fee is due upon SOW execution; (b) remaining invoices are payable within 14 calendar days of invoice date; (c) late payments incur interest at the rate specified under Swedish Räntelagen (1975:635).
2.4 Upon complete settlement of all commercial invoices, the Provider irrevocably assigns all worldwide intellectual property rights in the project-specific software deliverables, design tokens, and digital assets directly to the Client. The Provider retains no license or usage rights post-transfer.
2.5 Delivery timelines specified in the SOW are best-effort estimates. The Provider shall notify the Client of any material delay within 48 hours of becoming aware of the delay and shall propose a revised delivery schedule.
Refund Policy
Deposit: The initial 50% deposit is non-refundable once work has commenced, as it covers project planning, resource allocation, and initial design phases.
Cancellation before work: If you cancel before any work has begun, you'll receive a full refund of the deposit within 14 business days.
Disputes: If you're unsatisfied with delivered work, contact us within 14 days. We'll review the scope and either revise or negotiate a fair resolution.
Refund Policy
4.1 PixelLogicStx ("the Provider") maintains the following refund and reimbursement policy for all service engagements governed by an executed Statement of Work ("SOW").
4.2 The initial 50% deposit required upon SOW execution is non-refundable once the Provider has commenced project work, including but not limited to: project planning, resource allocation, design ideation, and initial development phases.
4.3 If the Client cancels a project before the Provider has commenced any work, the full deposit shall be refunded within 14 business days of written cancellation notice.
4.4 Deliverable disputes must be raised in writing within 14 calendar days of delivery. The Provider shall review the dispute against the SOW scope and either: (a) revise the deliverable to meet the agreed specifications; or (b) negotiate a fair resolution, which may include partial reimbursement proportional to the scope discrepancy.
4.5 Refund requests should be directed to [email protected]. The Provider shall acknowledge receipt within 3 business days and provide a resolution timeline within 10 business days.